Welcome to the Zaaika Pickles website (the “Website”). These Terms and Conditions (“Terms”) govern your use of the Website and the purchase of products from our online store. By accessing or using the Website, you agree to be bound by these Terms.

1. Acceptance of Terms

These Terms constitute a binding agreement between you and Zaaika Pickles (“Zaaika”, “us”, or “we”). You must be at least 18 years old to use the Website and purchase products. If you do not agree to all of these Terms, do not use the Website or purchase any products.

2. Products and Availability

Zaaika offers a variety of pickles, Indian masalas, and papads (collectively, “Products”) through the Website. We strive to ensure the accuracy of product information and availability. However, we reserve the right to limit quantities, refuse orders, or discontinue products at any time without notice.

3. Ordering and Payment

To place an order, you must follow the online ordering process on the Website. You will be required to provide certain information, including your name, shipping address, email address, and payment information. We accept various payment methods as displayed on the Website. By submitting your order, you represent and warrant that the payment information you provide is accurate and complete.

4. Prices and Taxes

All prices listed on the Website are in Indian Rupees (INR) and are exclusive of any applicable taxes or duties. You are responsible for paying any taxes or duties associated with your order. We reserve the right to change prices without notice.

5. Shipping and Delivery

Shipping costs and estimated delivery times will be displayed during checkout. We will use commercially reasonable efforts to ship your order within the estimated timeframe. However, we are not responsible for delays caused by factors beyond our control, such as weather events, carrier delays, or customs clearance.

6. Returns and Refunds

We want you to be satisfied with your Zaaika Pickles products. If you are not satisfied with your order, you may return it for a full refund within 14 days of receipt. Returned products must be unopened and in their original packaging. You are responsible for the cost of return shipping. To initiate a return, please contact our customer service team at info@zaaikapickles.com 

7. Intellectual Property

The Website and its content, including trademarks, copyrights, and other intellectual property rights, are the property of Zaaika Pickles or its licensors. You may not use any content from the Website without our express written permission.

8. Limitation of Liability

Zaaika Pickles is not liable for any damages arising out of your use of the Website or the Products. This includes, but is not limited to, direct, indirect, incidental, consequential, or punitive damages.

9. Disclaimer

The information and content on the Website are provided for informational purposes only and do not constitute medical advice. You should always consult with a healthcare professional before consuming any new food product.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

11. Dispute Resolution

Any dispute arising out of or relating to these Terms or your use of the Website will be settled by arbitration in accordance with the Arbitration and Conciliation Act, 1996. The arbitration will be held in Indore, Madhya Pradesh, India.

12. Entire Agreement

These Terms constitute the entire agreement between you and Zaaika Pickles regarding your use of the Website and the Products.

13. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

14. Changes to Terms

Zaaika Pickles reserves the right to change these Terms at any time. We will post the revised Terms on the Website. Your continued use of the Website following the posting of revised Terms will constitute your acceptance of the revised Terms.

15. Contact Us

If you have any questions about these Terms, please contact us at info@zaaikapickles.com